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The Economic Development Board wins the runner-up award at AIM 2018 in Dubai

The Economic Development Board has been acclaimed for its outstanding performance and honored with the second prize for Best Investment Project in the Southern African Region at the Annual Investment Meeting 2018 held in Dubai on 9th April 2018.   During a gala dinner, His Excellency Sultan Bin Saeed Al Mansouri, Minister of Economy of the United Arab Emirates presented the award to the Minister of Foreign Affairs, Regional Integration and International Trade of Mauritius, Honourable Seetanah Lutchmeenaraidoo, G.C.S.K.

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The institution has been conferred with the runner-up for the Convergys project which met all selection criteria including investment size, trade balance effects, knowledge transfer, investor servicing process, sustainability and local linkages as well as impact on competitiveness.  The EDB played a vital role in persuading Convergys to select Mauritius as the African destination.  Convergys focused on expanding its global footprint with a view to better serving its clients across  the world.  The objective of Convergys to establish itself in Mauritius is to further strengthen its offshore proposition for customer service solutions.    

The key attributes of the country such as cost-effectiveness, quality-driven service and bilingual operations in French and English for Europe and North America based clients influenced the decision of Convergys to set up in Mauritius.

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In line with the vision to transform Mauritius into a high-income economy, EDB is gearing up all efforts to attract sustainable and innovative projects which will create quality jobs and economic growth.  It should also be highlighted that Mauritius has developed a thriving and solid ICT/BPO sector boasting a GDP contribution of 5.6 % in 2017 with 750 companies and employing over 23,000 people.

Please find hereunder statements made at the launching ceremony of Convergys.

Rémy Béal, Group VP Operations EMEA

“With the creation of a ‘long-shore’ destination, this new centre will complement our longstanding presence in Africa, alongside Tunisia and Egypt, where the company has long established reputations for delivering excellent customer service.”

Mr Ken Poonoosamy, Deputy Chief Executive Officer of the Economic Development Board (EDB)

“We are happy that Convergys has chosen to locate its centre in Mauritius. As the apex investment promotion agency, we are pleased that EDB has played an instrumental role in convincing and facilitating its entry in the country. We have no doubt that the presence of Convergys shall further enhance the Mauritian ICT landscape and shall also open up an array of opportunities for Mauritius. The choice of Convergys for Mauritius is definitely a sign of confidence that Mauritius is really the place to be for companies wishing to tap into emerging markets.”

 10 April 2018